How we're using Connect
Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center
About Amazon Connect
An easy-to-use omnichannel cloud contact center that helps you provide superior customer service at a lower cost. With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
How we're using Amazon Connect
TensorIoT leverages Amazon Connect to build omnichannel contact center intelligent applications that support our customers and their end users. Amazon Connect allows us to build natural language chat interfaces, Interactive Voice Responses (IVR) and self-service applications at scale with the power of the AWS infrastructure. From proof of concepts (PoCs) to full scale production solutions, TensorIoT uses Amazon Connect to help customers improve their end user experience, reduce wait times, and scale their contact center agent team.
Benefits of Amazon Connect
Web and mobile chat integration
Omnichannel routing
Contact center automation