Practice 01
Generative AI
Systems that read and write the language your organisation already runs on — grounded in your data, with every claim traceable to its source.
- Agents and copilots for real workflows
- Retrieval-grounded systems (RAG)
- Fine-tuning and evaluation harnesses
- Multimodal and voice interfaces
Bedrock · Vertex · Azure OpenAI
Practice 02
Machine learning
The predictive layer: what will fail, what will sell, what is defective, what is about to go wrong — delivered early enough to act on.
- Computer vision at line and edge speed
- Forecasting and optimization
- Anomaly and drift detection
- Speech and language models
SageMaker · Vertex AI
Practice 03
IoT & edge
Our oldest practice and still the largest. Intelligence where connectivity is unreliable and latency is unaffordable — offline-first by design, because the plant does not stop when the link does.
- Device fleets, provisioning, and OTA at scale
- Edge inference that runs disconnected
- Brownfield connectivity and protocol bridging
- Multi-tenant platforms OEMs resell
- Digital twins, asset modelling, SCADA and OT integration
IoT Core · Greengrass
Practice 04
Data & MLOps
The unglamorous half that decides whether the other three survive their first year in production.
- Lakes, pipelines, and governance
- Model CI/CD and registries
- Monitoring and drift detection
- Cost and performance tuning
Glue · Kinesis · Databricks
Practice 05
Conversational & contact centre
The channels customers actually use. Voice and chat that resolve the routine contact end to end, and analytics over everything said in the ones that escalate.
- Natural-language IVR and call routing
- SMS, chat, and voice assistants
- Transcription, sentiment, and issue mining
- Self-service flows that take real actions
Lex · Connect · Transcribe